Shipping

We at Zever Jewels Forever Inc. constantly strive to ensure fast and efficient method of processing and shipping out orders. When orders are received during business hours, we will try to get the order out the same day. Unless there is a problem with the order, all orders will be processed and shipped out at a minimum of three business days.

Returns

All sales are final. If you are not satisfied with your purchase please return the item within 5 business days of the delivered date. There will be a 30% stocking fee, unless the return is for but not limited to, defective, or broken, items shipped. 

NOTE:

1. You must email us within 5 business days of receipt of items.  Please be sure to let us know in your email: (1) Which item you would like to return. (2) Why you want to return it.

2. Please note: For a return to be accepted for store credit, items must be in their original purchase condition, including the original product packaging. Any item that you received with tags attached must be returned with those tags intact.

3. For any returned packages with failure delivery, i.e., multiple delivery attempts, insufficient address information, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost and return shipping cost, as well as a 30% restocking fee.

When returning the items, (SHIPPING FEE FOR RETURN ITEMS WILL NOT BE GIVEN) pack all items in one package box and have the following items inside the return box:

Please have all items in the original packaging

Please provide copy of the invoice indicating which items are being returned

Please indicate the reason(s) for return

Please note that shipping fee will not be credited for return items.

Order Cancellation

You may cancel your order as long as your order is still in process. Once your order has been shipped, you cannot cancel your order. Refunds will only be given as store credit. Please allow 5 business days to process the order cancellation.